Refund policy
Return and Refund Policy
We want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns You have 14 days from the date of delivery to request a return. To be eligible, items must be unused, in their original condition, and in the original packaging.
To initiate a return, please contact us at [your email address] with your order number and reason for return.
Refunds Once your return is received and inspected, we'll notify you of the approval status. If approved, you can choose between:
- A full refund to your original payment method (processed within 5–10 business days), or
- Store credit for use on a future purchase.
Non-Returnable Items Certain items may not be eligible for return, including sale items, gift cards, and perishable goods. Please check the product listing for details.
Questions? Contact us at [pataimeo15@gmail.com] or [store URL].